Coronavirus: Service Update (17.03.20)

NEEDS have taken the decision to cancel all non-essential face to face appointments and carry them out on the telephone instead.

If you have an upcoming appointment, your clinician will aim to contact you at the original appointment time by phone, however we will be working to clinical urgency so the time or day may change.

We will have some appointments available for those who require face to face care and are not displaying signs of Covid-19.

Due to the cancellation of face to face consultations, patient reviews will be completed virtually over the telephone by one of our diabetes nurses.

If you need more urgent advice please contact us by phone on 0345 241 3313 (Option 2). Alternatively, you can NHS 111 online (www.111.nhs.uk/service/covid-19) or by telephone.

All diabetes patient education courses are cancelled up until June 2020. However, we have a waiting list for those who would like to book onto a course. We will be in touch with those patients on the waiting list once we are able to start booking courses again.

Both the Tendring and Colchester patient forum groups have also been cancelled for the foreseeable future.

Thank you for your co-operation.